Return & Refund Policy

At Ttriple Fitness, we are committed to providing a transparent and fair experience for all our customers. Please read this policy carefully before making a purchase.

Our Policy

7-Day Free Demo - No Refund on Digital Goods

We provide a 7-day free demo for every new account.

Please use this trial period carefully and thoroughly evaluate all features before making any payment. We encourage you to:

Add and manage test members to explore the full workflow.
Test fee collection, attendance tracking, and all core features.
Contact our support team with any questions before subscribing.

As Ttriple Fitness is a digital goods and software service, there is no refund or return policy once a payment has been made.

Why No Refunds?

Digital Goods Are Non-Returnable

Unlike physical products, digital software and SaaS subscriptions cannot be "returned" once access has been granted and the service has been used. Once you subscribe, you receive immediate access to all features of your chosen plan - this is the nature of digital goods and services.

Before You Pay

Make the Most of Your Free Trial

Explore All Features

Use the 7-day demo to test every feature - members, fees, attendance, reports, and more.

Ask Us Anything

Reach out via our contact form or social media with any questions before subscribing.

Decide with Confidence

Only subscribe once you are fully satisfied that Ttriple Fitness meets your business needs.

Exceptions

When We May Help

While we do not offer refunds, we are happy to assist in the following situations:

Duplicate Payment: If you were charged twice for the same subscription due to a technical error, we will resolve it immediately.
Billing Error: If an incorrect amount was charged due to our error, we will correct it.
Service Outage: If the Service was completely unavailable for an extended period, please contact us and we will review your case.

Contact

Questions About This Policy?

Email: Contact Form

Instagram: @ttriplesoft

Facebook: ttriplesoft