This Privacy Policy describes how Ttriple Fitness collects, uses, and safeguards your personal information when you use our gym management software and related services. By using our platform, you agree to the practices described in this policy.
Section 1
Information We Collect
We collect information you provide directly to us, including:
- Account Information: Business name, owner name, email address, phone number, and address when you register as a vendor.
- Member Data: Information about your gym members (name, contact details, membership status, attendance records) that you enter into the platform.
- Payment Information: Subscription plan details and transaction history. We do not store full payment card details on our servers.
- Usage Data: Log data, IP address, browser type, pages visited, and actions taken within the platform to help us improve our service.
Section 2
How We Use Your Information
- To provide, operate, and maintain the Ttriple Fitness platform.
- To process transactions and send related notifications.
- To send service updates, security alerts, and support messages.
- To respond to your comments, questions, and support requests.
- To monitor and analyse usage patterns and improve our service.
- To comply with legal obligations.
Section 3
Data Security
We implement industry-standard security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. Access to personal data is restricted to authorised personnel only. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Section 4
Data Sharing & Third Parties
We do not sell or rent your personal data to third parties. We may share data with:
- Service providers who assist in operating our platform (e.g., email delivery, hosting) under strict confidentiality agreements.
- Law enforcement or regulatory authorities when required by law.
Section 5
Data Retention
We retain your account data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us. Member data you've entered remains under your control and can be exported or deleted from within the platform.
Section 6
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data, subject to legal obligations.
- Opt out of non-essential communications.
Section 7
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Ttriple Fitness